PROXYDROP

This Privacy policy was last updated on May 18, 2020.

PROXYDROP PRIVACY POLICY

Your privacy is very important to Proxydrop. This Privacy Policy informs you about how we process your personal data. It also provides more information about your privacy rights and how the law protects you. In all cases mentioned in this Policy Proxydrop is your personal data controller. By accessing and using Proxydrop’s services, or providing information to us in other formats, you agree and accept the terms of this Privacy Policy as amended from time to time and consent to the collection and use of information in the manner set out in this Privacy Policy. We encourage you to review this Privacy Policy carefully and to periodically refer to it so that you understand it and any subsequent changes made to it. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE STOP USING THE SERVICES

DATA PROCESSING WHEN YOU REGISTER

When you register, we ask you to enter your email address so that we could create the account that gives you access to Proxydrop’s services.

DATA PROCESSING WHEN YOU CONTACT US

You can contact us by sending an email to one of Proxydrop’s specialized emails or by sending a request to us via live chat platform or through social media. In all of the cases above, we process your personal data for the purposes of responding to your inquiry and administering it. By contacting Proxydrop you consent to your personal data processing, therefore the legal basis for your data processing in this case is a consent.

DATA PROCESSING FOR MARKETING PURPOSES

Proxydrop may use your personal data to inform you about our services. You will receive information about our services if you provide your contact details in the contact form on our website. We consider that by providing your information in the online form you give us a consent to contact you for purposes mentioned in this section. You can opt-out from any marketing related communication that we send you at any time by clicking an unsubscribe button in our emails or by contacting us at [email protected]

DATA PROCESSING WHEN YOU VISIT OUR WEBSITE

When you visit our website, we process your data with the help of cookies and other similar technologies. Such data are collected on the basis of your consent. Cookies are small text files placed on your device when visiting our website. They may categorized into one of the following:

  1. Essential cookies. Cookies necessary to provide many services (e.g. your preferences) that you need on to navigate the website.
  2. Analytics cookies. Cookies used to track information about visits to the website and allowing us to receive reports on and improve the website.
  3. Functionality cookies. Cookies needed to save the information you have entered or choices you made within the website for future visits (e.g. username, language, region).
  4. Targeting and advertising cookies. Cookies placed by third-parties to deliver ads and track ad performance

These are the main cookies used within Proxydrop’s website:

Cookie name

Description

Expiration date

Type

Category

PHPSESSID

The standard cookie is used to support the user session.

At the end of a browsing session

First party

Essential

__cfduid

Used by the content network, Cloudflare, to identify trusted web traffic

1 year

Third party (CloudFlare)

Essential

__zlcmid

This cookie is managed by Zendesk, who provide the technology behind our ‘live chat’ system. The cookie allows you to continue a chat with us as you view different pages on our site, or if you come back to the site later.

1 year

Third party (Zendesk)

Functionality

_ga

Google Tag Manager to control the loading of a Google Analytics script tag (_dc_gtm_UA) //

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

2 years

Third party (Google Analytics)

Analytics

_gat

Used by Google Analytics to throttle request rate

10 minutes

Third party (Google Analytics)

Analytics

_gid

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

24 hours

Third party (Google Analytics)

Analytics

_gac

Our site uses Google Tag Manager. This system allows us to manage tags we use on our site. This cookie works in conjunction with tag manager and is used to load web script and code into the webpages. Without it, our website may not work or display properly.

1 minute

Third party (Google Tag Manager)

Essential

Doubleclick

Re-targeting, optimization, reporting and attribution of online adverts.

2 years

Third party (Google Doubleclick)

Advertising

Google Adwords

Conversion Advertising pixel for prospecting and retargeting.

540 days

Third party (Google Adwords)

Advertising

Linkedin

Advertising pixel for prospecting and retargeting.

180 days

Third party (Linkedin)

Advertising

Quora

Conversion tracking pixel.

30 days

Third party (Quora)

Advertising

Drift

This cookie is managed by Drift, who provide the technology behind our ‘live chat’ system. This cookie allows you to continue a chat with us as you view different pages on our site, or if you come back to the site later.

1 year

Third party (Drift)

Functionality

_hjIncluded

In Sample Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

1 year

Third party (Hotjar)

Functionality

AID

This cookie is used to link your activity across devices if you’ve previously signed in to your Google Account on another device. It helps to coordinate the ads you see across devices and measure conversion events.

1 year

Third party (Google)

Advertising

_uetsid

This cookie is managed by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

30 minutes

Third party (Microsoft Bing Ads)

Advertising

hasoffers

We work with TUNE Inc. (“HasOffers”). This service uses cookies and pixel tags to determine when affiliates/ partner websites refer new customers to Proxydrop.

1 year

Third party (TUNE)

Advertising

DISCLOSURE OF DATA

Proxydrop will use certain service providers (data processors) to process your personal data. Such data processors are: CRM software providers, business development service providers, email and email tracking service providers, online live chat service providers, customer support specialists, web hosting companies, data analysis service providers, payment services firms and other service providers. In all cases your personal data is disclosed only to the extent necessary for the provision of their services. In case you interact with our service providers directly, please refer to the respective provider’s terms and privacy policy to understand what personal information it collects and stores. If you are based in the European Economic Area (EEA). Most of our service providers are based in EEA and US. Many of those that are incorporated in US are members of EU – US Privacy Shield Framework and are publicly committed to comply with mandatory EU privacy standards.

DATA SAFETY

We take reasonable means to protect personal information that we collect, but we do not guarantee that personal information will be completely protected. For example, the transmission of information via the Internet is not completely secure. Any transmission of personal information by you is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained in the services, including the illegal acts of third parties (such as criminal hacking). Safety and security of personal information also depends on you. Where we have given you (or where you have chosen) account credentials (e.g., user names or passwords) for access to certain parts of the services, you are responsible for keeping those credentials confidential. Do not give your credentials to anyone else. You are solely responsible for maintaining the confidentiality, safety and security of information you provide that is necessary to access or retrieve data from your system(s) or third-party systems or services or third party sites, including but not limited to any account ID, user name, password, ID, password, or any credit, debit or charge card number.

DATA RETENTION

We will retain your personal information for as long as necessary to provide the Service, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. Proxydrop may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

YOUR DATA RIGHTS

You have the following rights with respect to your personal data: – to get access to your personal data and related information about processing; – to demand to correct inaccurate data; – to demand to erase your personal data or restricting the processing of your personal data when there is a legal basis for that; – to demand to transfer your personal data to another data controller or provide it directly to you in a convenient format (on conditions set in the applicable law); – in cases where your personal data is processed on a consent basis, you have the right to withdraw your consent at any time; – to object to the processing of your personal data, if the processing is based on a legitimate interest (on conditions set in the applicable law); – to contact a relevant data protection authority of your habitual residence, place of work or of an alleged infringement and file a complaint, if you believe that your data is processed unlawfully. If you like to exercise any of the above-mentioned privacy-related rights, please contact us at [email protected]

INFORMATION OF CHILDREN

We do not knowingly collect personal information from children under the age of 13 or any other age that requires a consent or authorization for data processing from the holder of parental responsibility. If you are a parent or guardian and you are aware that your children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent when it is necessary, we take steps to remove that information from our servers.

POLICY UPDATES

This Privacy policy will remain in effect until a new policy supersedes it. We may choose to update this policy at our discretion, so you should check this page periodically as the terms may change from time to time. Your continued use of our website and / or services will constitute your acknowledgment of the policy in its current version and your understanding of the terms of the policy. If you have any questions regarding this Policy or if you have any requests related to the processing of your personal data, you can contact us at [email protected]